Testimonials
Voices from the Boardroom…
Trusted by the Board to Deliver
“He was vital in keeping the process on track… always available and up to date… supported me throughout providing data, analysis, steadfast advice and opinion.”
Chair - UK Financial Services
Highlight: Earned the trust of senior leadership through reliability, expert insight, and unwavering professionalism.
Calm and Measured Under Pressure
"He is extremely calm and measured under pressure… a rock of stability in a stressed and often volatile environment.”
Chair - UK Financial Services
Highlight: Brought a consistent, level-headed presence in high-stakes, emotionally charged situations.
Elevated to CEO Based on Confidence
"As a result of the confidence that the Board had in him, he was asked to step up to CEO.”
Chair - UK Financial Services
Highlight: Recognised for outstanding performance and leadership, culminating in promotion to CEO during critical final stages.
Clear, Strategic Leadership in Complex Situations
“He was originally hired as the Programme Director… quickly brought real rigour to the process… prepared data rooms, produced accurate forecasts, ran the business and supported advisers and customers.”
NED - UK Financial Services
Highlight: Delivered structured, multi-stream leadership in a highly complex wind-down and business sale process.
Outstanding Team Builder and Motivator
“..I was really impressed with his clarity of thought in testing circumstances and the clear milestones he set that needed to be achieved. My experience is that a programme of this complexity can only be achieved with real teamwork and he was integral in holding the team together.”
NED - UK Financial Services
Highlight: Demonstrated exceptional ability to unify and motivate teams through demanding transitions.
Calm, Resilient and a Pleasure to Work With
“I never saw him lose his sense of calm and I would like the opportunity to work with him again.”
NED - UK Financial Services
Highlight: Brought calm resilience to high-pressure situations, leaving a lasting impression on stakeholders.
Programme Leadership with Strategic and Regulatory Impact
“I have recognised the huge value of being supported by a strong programme director and programme office. With Stephen and Nigel, you get the A Team!!! Each brings a huge amount of strategic, business and operational experience together with exceptional programme leadership and planning. With tireless energy and commitment they develop relationships with the board and colleagues, bring understanding and experience of regulatory engagement and requirements, especially in delivering good customer outcomes, and will enhance any programme in which they are involved.”
Board Adviser - UK Financial Services
Highlight: Brought strategic programme leadership and regulatory insight to drive customer-focused change.
Driving Change with Speed, Structure and Risk Clarity
“His work provided the framework for us to work at pace across a very volatile change landscape and ensure the technological changes we implemented were either de-risked or that risk was clearly identified and accepted... This was often done in a matter of hours for urgent changes and the consequences of failure could lead to significant harm for our customers.”
Director, UK Public Sector
Highlight: Enabled rapid, high-stakes change through structured frameworks— for urgent technology delivery in volatile, risk-sensitive environments.
Leadership in Crisis: Embedding Control In High-Velocity Delivery
“He was a key senior leader in my Leadership Team with a heavy focus on process design, delivery, compliance and transformation. Given his extensive risk and compliance background and experience we used his deep knowledge to identify and address numerous issues and to develop substantial risk appetite assessment, monitoring and change processes to steer our extremely fast paced delivery.”
Director, UK Public Sector
Highlight: Leadership during a national crisis, rapidly embedding risk and compliance frameworks to enable safe, scalable, change delivery.
Risk Leadership in Critical, High-Stakes Environments
“He worked across operational and technology teams to set a clear risk appetite framework, making an end-to-end assessment of our customer value chain. This critical work enabled us to surface previously unidentified risks and vulnerabilities and asses change activity at pace and focus on key control weaknesses.”
Director, UK Public Sector
Highlight: In high-pressure conditions, revealed hidden vulnerabilities and enabled rapid, focused intervention on critical control issues.
Enabling Rapid, Safe Change in Volatile Conditions
“His work provided the framework for us to work at pace across a very volatile change landscape and ensure the technological changes we implemented were either de-risked or that risk was clearly identified and accepted. This was often done in a matter of hours for urgent changes and the consequences of failure could lead to significant harm for our customers.”
Director, UK Public Sector
Highlight: Delivered a change framework enabling fast, confident decision-making—supporting urgent change without compromising safety or control.
Leading Cultural Change Through Authentic, Engaging Leadership
“His personal collaborative and engaging style was paramount in driving change in our culture and behaviours.”
Director, UK Public Sector
Highlight: Leadership in cultural transformation—using a collaborative, people-first approach to shift behaviours and embed lasting change.
Pioneering Strategy for a National Sector with Lasting Impact
“He was the key senior member of the Team and charged by the Board to develop the first ever end to end Strategy… His contribution… was enormous and material to its success with the legacy of his work, still living on to this very day.”
CEO, UK Financial Services
Highlight: Creation of an end to end financial services strategy – a foundational piece for the sector that continues to shape the industry.
Creative Vision and Collaborative Delivery
“His experience, strategic thinking and creativity provided the framework for the team to work at pace across a very complex and extensive project… ensure complete buy-in to the strategy across a very diverse membership.”
CEO, UK Financial Services
Highlight: Unified diverse stakeholders through visionary thinking and inclusive leadership.
Industry Leadership Across Financial Sectors
“He worked extensively and collaboratively across the membership base with some of the largest Banking and Asset Management Groups in the UK, alongside the emerging Scottish FinTech sector. This work required extensive knowledge of banking, distribution, strategy, sector knowledge a heavy focus on design, production, delivery, syndication, and transformation.”
CEO, UK Financial Services
Highlight: Cross-sector collaboration—blending strategic insight and delivery expertise to drive industry-wide strategy.
Immediate Impact Through Expertise, Leadership and Delivery Focus
“Given his extensive risk and compliance background from his banking experience he was able to add huge value from the get-go using his deep knowledge to identify and address numerous issues and to use his natural leadership skills to help develop other team members and thereby ensure an extremely fast paced delivery for the launch of our new strategy.”
CEO, UK Financial Services
Highlight: Brought immediate value—combining deep expertise and natural leadership to drive fast, issue-focused delivery and support team development.
Driving Success Through Critical Thinking and Energy
“His critical thinking and energy were material to the success of this major inaugural project.”
CEO, UK Financial Services
Highlight: Played a pivotal role—bringing sharp thinking and drive that were essential to delivering first major strategic project.