Testimonials

Voices from the Boardroom…

 

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“He was vital in keeping the process on track… always available and up to date… supported me throughout providing data, analysis, steadfast advice and opinion.”

Chair - UK Financial Services

Highlight: Earned the trust of senior leadership through reliability, expert insight, and unwavering professionalism.

"He is extremely calm and measured under pressure… a rock of stability in a stressed and often volatile environment.”

Chair - UK Financial Services

Highlight: Brought a consistent, level-headed presence in high-stakes, emotionally charged situations.

"As a result of the confidence that the Board had in him, he was asked to step up to CEO.”

Chair - UK Financial Services

Highlight: Recognised for outstanding performance and leadership, culminating in promotion to CEO during critical final stages.

“He was originally hired as the Programme Director… quickly brought real rigour to the process… prepared data rooms, produced accurate forecasts, ran the business and supported advisers and customers.”

NED - UK Financial Services

Highlight: Delivered structured, multi-stream leadership in a highly complex wind-down and business sale process.

“..I was really impressed with his clarity of thought in testing circumstances and the clear milestones he set that needed to be achieved. My experience is that a programme of this complexity can only be achieved with real teamwork and he was integral in holding the team together.”

NED - UK Financial Services

Highlight: Demonstrated exceptional ability to unify and motivate teams through demanding transitions.

“I never saw him lose his sense of calm and I would like the opportunity to work with him again.”

NED - UK Financial Services

Highlight: Brought calm resilience to high-pressure situations, leaving a lasting impression on stakeholders.

“I have recognised the huge value of being supported by a strong programme director and programme office. With Stephen and Nigel, you get the A Team!!! Each brings a huge amount of strategic, business and operational experience together with exceptional programme leadership and planning.  With tireless energy and commitment they develop relationships with the board and colleagues, bring understanding and experience of regulatory engagement and requirements, especially in delivering good customer outcomes, and will enhance any programme in which they are involved.”

Board Adviser - UK Financial Services

Highlight: Brought strategic programme leadership and regulatory insight to drive customer-focused change. 

“His work provided the framework for us to work at pace across a very volatile change landscape and ensure the technological changes we implemented were either de-risked or that risk was clearly identified and accepted... This was often done in a matter of hours for urgent changes and the consequences of failure could lead to significant harm for our customers.”  

Director, UK Public Sector 

Highlight: Enabled rapid, high-stakes change through structured frameworks— for urgent technology delivery in volatile, risk-sensitive environments.

“He was a key senior leader in my Leadership Team with a heavy focus on process design, delivery, compliance and transformation.  Given his extensive risk and compliance background and experience we used his deep knowledge to identify and address numerous issues and to develop substantial risk appetite assessment, monitoring and change processes to steer our extremely fast paced delivery.”  

Director, UK Public Sector 

Highlight: Leadership during a national crisis, rapidly embedding risk and compliance frameworks to enable safe, scalable, change delivery.

“He worked across operational and technology teams to set a clear risk appetite framework, making an end-to-end assessment of our customer value chain.  This critical work enabled us to surface previously unidentified risks and vulnerabilities and asses change activity at pace and focus on key control weaknesses.”  

Director, UK Public Sector

Highlight: In high-pressure conditions, revealed hidden vulnerabilities and enabled rapid, focused intervention on critical control issues.

“His work provided the framework for us to work at pace across a very volatile change landscape and ensure the technological changes we implemented were either de-risked or that risk was clearly identified and accepted. This was often done in a matter of hours for urgent changes and the consequences of failure could lead to significant harm for our customers.”  

Director, UK Public Sector 

Highlight: Delivered a change framework enabling fast, confident decision-making—supporting urgent change without compromising safety or control.

“His personal collaborative and engaging style was paramount in driving change in our culture and behaviours.”  

Director, UK Public Sector 

Highlight: Leadership in cultural transformation—using a collaborative, people-first approach to shift behaviours and embed lasting change.

“He was the key senior member of the Team and charged by the Board to develop the first ever end to end Strategy… His contribution… was enormous and material to its success with the legacy of his work, still living on to this very day.”  

CEO, UK Financial Services 

Highlight: Creation of an end to end financial services strategy – a foundational piece for the sector that continues to shape the industry.

“His experience, strategic thinking and creativity provided the framework for the team to work at pace across a very complex and extensive project… ensure complete buy-in to the strategy across a very diverse membership.”   

CEO, UK Financial Services 

Highlight: Unified diverse stakeholders through visionary thinking and inclusive leadership.

“He worked extensively and collaboratively across the membership base with some of the largest Banking and Asset Management Groups in the UK, alongside the emerging Scottish FinTech sector. This work required extensive knowledge of banking, distribution, strategy, sector knowledge a heavy focus on design, production, delivery, syndication, and transformation.”  

CEO, UK Financial Services 

Highlight: Cross-sector collaboration—blending strategic insight and delivery expertise to drive industry-wide strategy.

“Given his extensive risk and compliance background from his banking experience he was able to add huge value from the get-go using his deep knowledge to identify and address numerous issues and to use his natural leadership skills to help develop other team members and thereby ensure an extremely fast paced delivery for the launch of our new strategy.”  

CEO, UK Financial Services 

Highlight: Brought immediate value—combining deep expertise and natural leadership to drive fast, issue-focused delivery and support team development.

“His critical thinking and energy were material to the success of this major inaugural project.”  

CEO, UK Financial Services 

Highlight: Played a pivotal role—bringing sharp thinking and drive that were essential to delivering first major strategic project.

 

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